These conditions are available on all pages of the BikerPartShop catalog.
By placing an order, the buyer fully agrees to these terms and conditions.

Photos and Copyright

Product photos are non-contractual.
Image rights belong to their respective creators.

Offer Changes

We reserve the right to modify or remove any product from the catalog at any time.

ORDER

An order is only final after confirming the buyer’s solvency.
Otherwise, the order will be cancelled.

For bank transfer or check payments, the buyer must provide:

• Full name

• Delivery address

• Valid phone number

Any modification or cancellation of the order must be sent by registered letter within 14 days to:
BikerPartShop, Edwige Beucher, Largo dos Chafarizes nº9, 5ºDT, 3050-333 Mealhada, Portugal.
After this period, no refund will be issued.

Shipping costs depend on weight, size, and destination.

For non-EU or overseas territories, shipping is based on current postal rates.

PRICES

Prices are listed in euros, VAT included, excluding shipping.
We reserve the right to change prices without notice.

RETENTION OF OWNERSHIP

Goods remain the property of BikerPartShop until full payment is received.

DELIVERY

Delivery is handled by CTT Correios, La Poste, or Chronopost depending on the order’s size/weight.
Average timeframe: 5 to 8 business days.

BikerPartShop is not responsible for delays or shipping damages.

Upon delivery, the customer must:

• Open and inspect the parcel

• Record any damages or issues on the delivery slip

Without this, no claims can be made.

In case of non-conformity, the customer has 14 days to inform us.
If the product is unavailable, a replacement will be sent.

Return and re-shipping costs are the customer's responsibility.
Import taxes and duties (if any) are also paid by the buyer.

BikerPartShop cannot be held responsible for postal delays, customs refusals, or returns once the package has left my premises.

Our society refuses systematically any goods in cash on delivery and is not under no circumstances representative for loss or for deterioration of the parcel in return for Exchange or return.
The returned items must not have been used.

No cash on delivery returns accepted.

RIGHT OF WITHDRAWAL (Article 10)

Under EU law (Directive 2011/83/EU), the customer has 14 days to withdraw from the purchase without needing to give any reason.

The customer must notify us by email including:

• Name, address, phone number, order number, product details and quantities.

Returned items must be:

• In original condition and packaging

• Shipped in a proper box (not just product packaging)

Return address:

 Bikerpartshop 

PRODUCT RETURN AND REFUND POLICY

If a product is returned unused and in its original packaging, the customer may request:

• a refund (within 14 days),

• an exchange,

• or a credit note.

Return shipping costs are at the customer's expense, unless a seller error is reported and accepted by BikerPartShop.

In case of exchange or new order after a refund or credit, the reshipping costs are the customer’s responsibility.

⚠️ The After-Sales Service reserves the right to refuse any return if the above conditions are not met. The parcel will then be returned to the sender.

In certain cases, the return may be accepted with a 20% restocking fee.

WARRANTY

The customer is entitled to the legal warranty against any material or manufacturing defect.

The warranty does not apply in the case of:

• natural wear and tear,

• external accidents,

• incorrect installation,

• poor maintenance.

This warranty only covers the defective product itself, without compensation for any resulting damage.

Fire, machinery breakdown, mobilization, war, strikes, riots, or economic disruptions are considered force majeure and may suspend our obligations.